Sometime we may be fed up with the slow or discontinuity in BSNL Broadband connection. May be local staff of BSNL is not able to solve your problem or he is not taking it seriously. Now you can complain about it very easily as Bsnl has introduced compliant booking all over India either
through website, or through bsnl customer care.
1st method: Call1504 through land line (from BSNL number)/18003451504 (from other operators).
2nd method: through website:-
# Open bsnl complaint portal : http://portal.bsnl.in/bsnlcca/login.aspx
# Under "Complaint Booking For Booking Dockets" click "Landline/broadband"
# select your state.you will be redirect to BSNL customer portal
# Click on new registration
#Register using your Customer Id you will get this from your bsnl bill
# Give your broadband BB User Id (it is user id which is configured with your modem.The same given at the time of broadband connection)
# Sign in with your user id and pswd follow the procedures your compliant will get registered.
3rd method:
# Go to http://selfcare.sdc.bsnl.co.in/
#Register and place the complaint
Hope it will help you lodge a complaint online very easily.
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